$25$ Multiple Choice $2$ points

Crisanto, the co$-$founder, owner, and CEO of a Filipino fusion restaurant and a growing fleet of food trucks selling similar cuisine, has asked you to help his company managers promote continuous improvement $($operating excellence$)$ in performing value$-$chain activities. Among the continuous improvement approaches, which would you be unlikely to recommend to Crisanto for this purpose?

strategic group mapping, an aid in examining what strategic groups exist, identifying the companies within each group, and determining if a competitive "white space" exists where industry competitors are able to create and capture new demand

business process reengineering, which involves radically redesigning and streamlining how an activity is performed, with the intent of achieving quantum improvements in performance

an ambidextrous organization that provides incremental improvements in operating efficiency, while R&D and other processes that allow the company to develop new ways of offering value to customers are given freer rein

Six Sigma quality control techniques, entailing the use of advanced statistical methods to dentify and remove the causes of defects $($errors$)$ and undesirable variability in pe ing an activity or business process

total quality management $($TQM$),$ an approach that emphasizes continuous improvement in all phases of operations, $100$ percent accuracy in performing tasks, involvement and empowerment of employees at all levels, team$-$based work design, benchmarking, and total customer satisfaction