Question: 2 7 ( Objectives 1 1 - 3 , 1 1 - 4 ) The following are misstatements that can occur in the sales and
Objectives The following are misstatements that can occur in the sales and collection cycle:
A customer order was filled and shipped to a former customer, which had already filed for bankruptcy.
For a sale, a data entry operator erroneously failed to enter the information for the salesperson's department. As a result, the salesperson received no commission for that sale.
A customer number on a sales invoice was transposed and, as a result, charged to the wrong customer. By the time the error was found, the original customer was no longer in business.
A former computer operator, who is now a programmer, entered information for a fictitious sales return and ran it through the computer system at night. When the money came in he took it and deposited it in his own account.
A nonexistent part number was included in the description of goods on a shipping document. Therefore, no charge was made for those goods.
The sales manager approved the price of goods ordered by a customer, but he wrote down the wrong price.
A computer operator accessed a computerbased data file for sales of the wrong week and processed them through the system a second time.
Several remittance advices were batched together for inputting. The cash receipts clerk stopped for coffee, set them on a box, and failed to deliver them to the data input personnel.
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