Question: 2 Based on the five metrics used in the above scorecard, how would you characterize the manager's 3 approach to securing transportation services for Jim's

2 Based on the five metrics used in the above scorecard, how would you characterize the manager's
3 approach to securing transportation services for Jim's Customs BBQ? In other words, does the manager
4 seem to have a more transactional or a more relational approach? Justify.
Answer
 2 Based on the five metrics used in the above scorecard,

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