Question: 2. Based on this statement Lobban and Ruan Stander, a crypto asset tax specialist, say, if the regulations are implemented, anyone offering advice or intermediary

2. Based on this statement "Lobban and Ruan Stander, a crypto asset tax specialist, say, if the regulations are implemented, anyone offering advice or intermediary services on crypto assets would have to be a recognized financial services provider under the Financial and Intermediary Services Act" "This includes South African platforms for crypto assets, brokers and advisers. "Make further research using the SERVQUAL model and describe and proposed the flow diagram illustrating the how the service delivery and consumer satisfaction will be measured. (30 Marks) e.g., consider knowledge of cryptocurrencies.

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