Question: 2 . Crew Resource Management ( CRM ) is a management system that optimizes crew performance by reducing the effect of human error. It encompasses
Crew Resource Management CRM is a management system that optimizes crew performance by reducing the effect of human error. It encompasses communications, situational awareness, problem solving, decision making and teamwork. Concerned with cognitive and interpersonal skills rather than technical knowledge, CRM attempts to make optimum use of available resources such as equipment, procedures and people to promote safety and enhance efficiency.
List CRM strategies that relate to healthcare and give a short description or each.
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