$2$

Customer Value is defined as$...$

Wing: $3$

of $11\mathrm{.}00$

Select one:

sertion

a$.$ Customer satisfaction with a product purchased.

b$.$ The amount of profit an organization gains from the customer.

c$.$ What consumers perceive they gain from owning or using a product over and above the cost of acquiring it$.$

d$.$ The monetary value gained for reselling a product after purchase.

e$.$ Personal feelings about positive or negative aspects of an exchange with an organization.

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