2.	Describe the methods Leader-Managers can use to source, analyse and share information with their teams about work responsibilities.
3.	List and provide examples of at least THREE (3) consultation methods Leader-Managers can use to receive information and feedback from their teams.
4.	List and outline the two main methods used to deliver feedback to your team
5.	Describe how Leader-Managers can ensure that issues raised are resolved promptly or referred to relevant personnel
6.	What strategies can Leader-Managers implement to ensure that an organisations cultural diversity and ethical values are adhered to
7.	When utilising and applying your professional workplace conduct, what methods can Leader-Managers use to gain the trust and confidence of their work colleagues and external contacts. List at least THRE (3) examples.
8.	As a Leader-Manager outline the methods you could adopt to adjust your own interpersonal communication style to meet your organisation's cultural diversity and ethical environment?
9.	Outline how Leader-Managers could support their work colleagues and team members in adjusting their own interpersonal communication styles
10.	List at least THREE (3) ways Leader-Managers could use networks to build workplace relationships.
11.	List and outline the methods Leader-Managers could use to make the most of their networking opportunities to ensure that workplace relationships are developed and maintained.
12.	Outline the process (including an action plan) that you would follow to identify and resolve difficulties in workplace relationships
13.	Explain how Leader-Managers could manage workplace conflict constructively and in accordance with their organisations policies and procedures.
14.	List and outline at least THREE (3) ways Leader-Managers can support work colleagues in being able to manage difficulties in the workplace.