2. Develop either communication plan or education plan. Use the topic below as guideline to help with this activity. Communication plan - A plan to increase employee communication across your organisation Education plan - Arrange training for all team members to deal with operational change If you choose to do Communication plan, ensure you include the following elements: - Communication Strategy - Target Audience - Key Message - Frequency of Communication - Change Team Member Assigned - Expected Implementation Date - Expected Outcome - Promotion of Benefits of Organisational Change On the other hand, if you select to do Education plan, please ensure that you include the following requirements: - Training Strategy - Target Audience - Facilitator - Expected Timeframe - Expected Outcome