$2)$ Even traditionally high$-$touch jobs can undergo major changes. Consider, for instance, the impact that IT had on the restaurant and hospitality industry $($one example is provided in the video below$).$

Based on your experience, in what ways do you think that IT has changed the nature of the restaurant industry, for example from the perspective of a restaurant manager? Try to bring examples by thinking about what digital resources can create a competitive advantage in the restaurant industry $($e$.$g$.,$ what technologies are involved?$).$ Discuss using this site. That reflects Figure $4\mathrm{.}1$ on Page $83.$

A$/=$

Work Design Framework

What: what task will be performed? Where: where will the work be performed? Who: who is going to do the work How: what type of digital resources is involved and how it can be leveraged?

$($e$.$g$.,$ Collecting orders$)2)$ Even traditionally high$-$touch jobs can undergo major changes. Consider, for instance, the impact that IT had on the restaurant and hospitality industry $($one example is provided in the video below$).$

Based on your experience, in what ways do you think that IT has changed the nature of the restaurant industry, for example from the perspective of a restaurant manager? Try to bring examples by thinking about what digital resources can create a competitive advantage in the restaurant industry $($e$.$g$.,$ what technologies are involved?$).$ Discuss using this site. That reflects Figure $4\mathrm{.}1$ on Page $83.$

A$/=$

Work Design Framework

What: what task will be performed? Where: where will the work be performed? Who: who is going to do the work How: what type of digital resources is involved and how it can be leveraged?

$($e$.$g$.,$ Collecting orders$)$