2. Get ready

Read the following statements and consider whether each one describes a critical thinker.

1. It is unlikely that any overseas tour assistant will ever develop good customer service skills.

2. I assumed that the new tour assistant does not value promptness, but after talking to her, I think that assumption is wrong.

3. Based on my limited knowledge of business management, I recommend additional training for the new tour assistant.

4. Ill try to help the new tour assistant improve her time and customer management skills. But if that doesnt increase tour enrollments, I give up. Someone else can tackle this problem.

3. Now you try it

In the following space, indicate whether each statement describes a critical thinker. Identify which habit each critical thinking statement demonstrates.