2 - Goals are broad, long-term accomplishments that an organization wants to achieve in about a five-year time frame.

True

False

3 - It is important that both goals and objectives are set with deadlines.

True

False

4 - Planning happens only at the top level of an organization.

True

False

5 - A corporate vision is a current description of an organization's purpose, basic goals, and philosophies.

True

False

6 - A severe economic recession merits a contingency plan, especially for small businesses.

True

False

7 - Unexpected disruptions in operations are rare in major corporations, making contingency planning unnecessary.

True

False

8 - At the peak of the managerial pyramid, top managers are the corporate officers who are responsible for the organization as a whole.

True

False

9 - Some companies have more than three layers of management.

True

False

10 - Horizontal (flat) organization structures usually call for long lines of communication and "reporting up."

True

False

11 - A person can be a good manager, but not a good leader.

True

False

12 - Managers and leaders are the same.

True

False

13 - Controlling refers to the process of ensuring that plans and strategies are properly carried out.

True

False

14 - Measuring performance is vital to running even a small business.

True

False

15 - Employees are less motivated to act for the good of the company when the company has a clear corporate culture.

True

False

16 - Organizational psychology is the study of how to create a workplace that fosters motivation and productivity among employees.

True

False

17 - The Q12 classifies employees who work with passion and add to the success of the company as "engaged."

True

False

18 - According to Maslow, esteem needs are satisfied by establishing safe and stable places to work.

True

False

19 - Rosa has a challenging job. Her only regret is that her supervisor does not seem to appreciate her accomplishments and work ethic. According to Maslow, Rosa will strive to satisfy her esteem needs before addressing her self-actualization needs.

True

False

20 - According to McClelland's "three needs" theory, when an individual has multiple needs, one need tends to dominate the others.

True

False

21 - Both extrinsic and intrinsic motivators are within a manager's control.

True

False

22 - Steve was recently assigned a very challenging project at his company. He successfully completed it on time and within budget. The feeling of satisfaction he has for this job well done is an extrinsic motivator for Steve.

True

False

23 - Sandra believes her employees are unmotivated and cannot adequately complete the simplest of tasks without written, step-by-step instructions from her. She knows that if she leaves the office, her employees will goof off and accomplish nothing. Sandra most likely operates under the management style model, Theory X.

True

False

24 - Companies who use the Theory Z management style model tend to see high turnover and low morale in the workplace.

True

False

25 - Programs that identify employee's talents and skills and then support efforts to further develop them are called "strength-based" management systems.

True

False

26 - Frederick Taylor encouraged managers to use scientific study to determine the best methods to complete tasks and then train their employees in these methods.

True

False

27 - Denise is working on a project for her psychology class and has decided to replicate, on a small scale, Elton Mayo's work. If her results match his results, then the production outputs will fall.

True

False

28 - The Motorola team that developed the Razr cellphone was an effective working team because they agreed on the objectives at hand and on the best approach to solve the problem. In management terms, this phenomenon is called groupthink.

True

False

29 - The most important aspect of Stephen Covey's Seven Habits model is thinking in terms of win-win because most achievements are based on cooperative efforts.

True

False

30 - Effective leaders do not challenge accepted beliefs so that their leadership is not put into question.

True

False