2 Homework Saved Help Save & Exit Submit A parcel delivery company delivered 103,310 packages last year, when its average employment was 85 drivers. This year the firm handled 112,310 deliveries with 92 drivers. What was the percentage change in productivity over the past two years? Round your intermediate calculations (e.g., for the productivity last year and this year) and final answer to EXACTLY 2 decimal places (see the hint video here in Connect and/or the chapter 2 homework notes in Moodle for info about using the ROUND function in Excel). Enter a value like 13.85 percent as 13.85, not 13.85%, .1385, etc.). A negative percent change should be indicated with a minus sign (e.g., -13.85). Change in productivity bok int rint rences