Question: 2. How do the Public Sector and Private Sector View the Role of CUSTOMER in their respective organizations? Do you think their perceptions/views are correct?

2. How do the Public Sector and Private Sector View the Role of CUSTOMER in their respective organizations? Do you think their perceptions/views are correct? Please clearly justify your answer. (10 points) 3. What kinds of models and frameworks would you use in each of the following cases? Please clearly justify your answer. (10 points) a. Public Transportation b. National Transportation Plan C. Traffic Light Coordination 4. Clearly describe the following as related to Transportation System Analysis: (10 points) a. Capacity b. Level of Service c. Growth Factor Model d. Logit Method 5. Clearly describe the commonalities and differences amongst the following Freight Modes of Transportation. (10 points) a. Rail b. Truck C. Ship d. Intermodal/International 6. List and describe at least four key security issues in today's transmission systems. Also, briefly describe your thoughts on addressing each of these issues. (10 points)

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