Question: 2. Internal and external factors have a big impact on the daily operations of a business, as we have seen throughout the Covid-19 pandemic. In

2. Internal and external factors have a big impact on the daily operations of a business, as we have seen throughout the Covid-19 pandemic. In the table below, explain the listed factors impact on a business and tick if they are internal or external.

Factor	Impact on business	Internal	External
Economic downturn
Management restructure
Increase or decrease in recruitment needs
New technologies
Customer service trends
Competition

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