2 points Benchmarking is an analytical tool used to determine whether a firm's value chain activities are competitive compared to rivals. * True False 2 points In an EFE Matrix, opportunities often receive higher weights than threats, but threats too can receive high weights if they are especially severe or threatening." > True False More and more companies are using VCA to gain and sustain competitive 2 points advantage by being especially efficient and effective along various parts of the value chain. * False True PHIE