Question: 2 points When communicating with others, it is always important to. This indicates that you are attentive to the customer's needs and to what they

2 points When communicating with others, it is always important to. This indicates that you are attentive to the customer's needs and to what they are telling you. Be lazy Be closed minded Listen Distract yourself 2 points Through loyalty cards, Spinneys is able to gather information, build a database, and develop an understanding of its current, potential, and previous customers. This process is called the: Customer-partner relationship marketing Customer intelligence Relationship marketing Customer service support 2 points Khoury Home is willing to design a Customer service system. Your last guideline for Khoury home will be: Seek to empower Identify Create a culture Evaluate the system's effectiveness

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