Question: 2 . Regarding implementation process: What are the key considerations that FOZ Corporation take into account in the implementation process ( for example, when selecting

2. Regarding implementation process: What are the key considerations that FOZ Corporation take into account in the implementation process ( for example, when selecting a CRM vendor / managing the data migration and integration process/ customization needed to align the CRM system with the specific needs of FOZ Corporation ?(15 Marks)

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