Question: 2. Roleplay this scenario with another learner in a simulated work environment. Conduct a fifteen minute one-to-one team meeting to discuss a worker's performance and

2. Roleplay this scenario with another learner in a simulated work environment. Conduct a fifteen minute one-to-one team meeting to discuss a worker's performance and any issues in the workplace. Throughout the meeting, encourage them to express their thoughts and feelings and develop emotional intelligence. Discuss strategies for improving their emotional intelligence and identify a way to resolve any issues they might be having at work. You could create a scenario beforehand based on work experiences or improvise with another learner. For example, it could be a meeting with a worker who has been reported for bullying, harassment or has not been performing well in their role. You must demonstrate that you can: Use appropriate language and nonverbal features Use listening and questioning skills to elicit views of others and confirm understanding Adapt personal communication style Build understanding and development of emotional intelligence Lead a collaborative approach to develop understanding and enhance emotional intelligence
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