Question: 2. Ruby recently accepted a job at a large insurance firm as an internal auditor. Ruby found that her new job is quite different from

2. Ruby recently accepted a job at a large insurance firm as an internal auditor. Ruby found that her new job is quite different from the internship she had at an accounting consulting firm. The insurance firm has strictly defined job responsibilities and lines of communication. It seems that for every decision that Ruby needs to make, approval must be obtained from upper management. Overall, she found the atmosphere to be quite formal as compared to that of her internship. Ruby has concluded that the insurance firm has _______.

A. a wide span of control

B. a high degree of centralization

C. decentralized authority

D. a matrix design

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