$2.$ Training Needs Assessment

Use your knowledge of training needs assessments to answer the following questions.

Which of these actions is not$$something a small business might do to assess its training needs?

Identify which skills are easiest to train. Look for skills that can be acquired in computer$-$based courses.

Do internal scanning to find out what skills your employees need the most.

Gather performance and staffing data for the company to see if there are issues with productivity or people.

Develop a plan for delivering training based on costs and benefits.

When conducting a person analysis for a training needs assessment, the best way to determine why people are or are not meeting the firm$$s expectations is through:

an online survey.

employee focus groups

one$-$on$-$one conversations between employees and managers.

a review of performance appraisals.

You are the chief learning officer at your organization. Management has tasked you with creating a training program for a position that is completely new. You have been given a list of all the duties included in the job. What is your next step as you perform the task analysis?

Identify the type of skills and knowledge necessary to complete the duties.

List the steps needed to complete each duty.

List all the tasks needed for the job.

Identify the type of performance required.