2.) What do threats to validity have to do with training evaluation? Identify internal and external threats to validity. Are internal and external threats similar? Explain.

3.) What are the strengths and weaknesses of each of the following designs: post-test only; pretest/post-test with comparison group; and pretest/post-test only?

4.) What is a Net Promoter Score? Explain its usefulness in training evaluation.

5.) What are results outcomes? Why do you think most organizations dont use results outcomes to evaluate their training programs?

8.) A group of managers 9N= 25) participated in the problem -solving module of a leadership development program two weeks ago. The module consisted of two days in which the group focused on the correct process to use in problem solving. Each manager supervises 15 to 20 employees. The company is willing to change the program, and there is an increasing emphasis in the company to show that training expenses are justifiable. You are asked to evaluate this program. Your boss would like the results of the evaluation no later than six weeks from now. Discuss the outcomes you would collect and the design you would use. How might your answer change if the managers had not yer attended the program?

9.) What practical considerations need to be taken into account when calculating a train programs ROI?