Question: 2. Why is it important for the Operations Manager to forecast demand at Cutey Barber Salon? (3 marks) 3. Use trend projection to forecast demand

2. Why is it important for the Operations Manager
2. Why is it important for the Operations Manager to forecast demand at Cutey Barber Salon? (3 marks) 3. Use trend projection to forecast demand for haircuts and hairstyling for 2022. (10 marks) 4. Calculate the utilisation rate at Cutey Barber Salon in 2021. (5 marks) 5. Describe two techniques that can be used to increase the utilisation rate. (4 marks) 6. Should Cutey Barber Salon sell hair products? (4 marks) 7. Other than employing more staff, describe two techniques that the Operations Manager can use to reduce the waiting time for customers? (4 marks) 8. Other than quality, explain how the Operations Manager can use two competitive priorities to compete. (6 marks) 9. How can status value be added at Cutey Barber Salon. (3 marks) 1

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