20. Adaptability, negotiation and problem solving are skills taught in which type of specific training? Circle the best answer.

a. Human Resource

b. Employee

c. Both a or b are correct

d. Diversity

21. Structured interviews are similar to unstructured interviews in which specific way? Circle the most logical answer.

a. They are both conducted by an interviewer

b. They are structured the same way

c. Either a or b are correct

d. Neither a, b, c, is correct

24. How can companies choose the right team members according to Williams? Circle the most logical answer.

a. By surveying company employees

b. By interviewing potential employee candidates

c. By focusing on teamwork individualism-collectivism

d. a is the most logical answer

25. Successful leadership is based on a leaders leadership behavior and traits alone. Circle the correct answer.

T or F

26. As it pertains to the Control Function of management, why should managers track performance? Circle the best answer.

a. To make adjustments

b. To better control the situation

c. To demonstrate leadership

d. To show they care