Question: 20 points 1. Analyse how Record Manager can play their role in ensuring the principles of record management can be applied in managing business records

20 points 1. Analyse how Record Manager can play

20 points 1. Analyse how Record Manager can play their role in ensuring the principles of record management can be applied in managing business records in organisation. (20 marks) * Your answer 20 points 2. Customer service is essential to build good customer relations and necessary for a business or organisation's success. Briefly discuss five challenges in the provision of quality customer service in an organisation. (20 marks) * Your

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