21. Ambient conditions; spatial layout and functionality; and signs, symbols, and artifacts are all: (a) (b) (c) (d) (e) elements of successful office layouts indicators of imbalance on an assembly line elements of servicescapes elements of customization in a warehouse layout indicators that cross-docking has been successful 22. An assembly line has 10 stations with times of 1, 2, 3, 4,, 10, respectively. What is the bottleneck time? (a) 18.18% of the throughput time 100% of the throughput time 550% of the throughput time (c) (d) 50% of the throughput time (e) 1.82% of the throughput time (b) 18. Which of the following is usually NOT one of the top considerations in choosing a country for a facility location? (a) availability of labor and labor productivity (b) exchange rates (c) Land and construction costs (d) attitude of governmental units (e) location of markets 19. Geographic information systems can assist the location decision by: automating center-of-gravity problems computerizing factor-rating analysis. (a) (b) (c) updating transportation method solutions (d) providing good Internet placement for virtual storefronts (e) combining geography with demographic analysis