21) B. USING NUMBERS CORRECTLY: Select the answer that shows the correct use of numbers. (2 points)

Group of answer choices

Open enrollment runs from October 15th to December 31st.

Open enrollment runs from October 15 to December 31.

(both of the above)

(none of the above)

20) A. MULTIPLE CHOICE: For the question below, select the letter corresponding to the most appropriate answer. (3 points)

The most appropriate solution to avoid misinterpreting nonverbal cues is to

Group of answer choices

listen carefully to the senders words.

ask questions to the other person.

purchase a nonverbal dictionary.

ignore the nonverbal cues.