21. Difficult goals, when accepted, result in ________.

a. lower performance

b. none of the answers

c. low fulfilment

d. higher displeasure

22. In a virtual organization collaboration is impossible.

a. True

b. False

23. A matrix design forms a dual chain of command.

a. True

b. False

24. Maslow claimed that when a need is substantially satisfied, ________.

a. the next need turn out to be dominant

b. individuals no slower need that need

c. that need lasts to motivate an individual

d. it becomes a lower-order need

25. Effective managers analyze deviations and do correct the deviations.

a. True

b. False