2-1. What are the five competitive forces that shape industry 2-5.

MyMISLab 2-2. How do disruptive innovations, government policies, 2-6.

competition? How are these forces interrelated?

MyMISLab 2-3. What are the components of the value chain? Which

MyMISLab

components comprise the primary activities? Which components comprise the support activities? What is the extended value chain?

complementary products and services, and environmen- tal events affect how the competitive forces operate?

2-4. How do managers use benchmarks to analyze the value chain and IT spending?

2-5How do information systems apply to competitive strat- egies for business?

2-6How are information systems used to run, grow, and transform a business?

2-7. How do information systems apply to competitive strat- egies for nonprofit organizations?

2-8. How do governments use information systems to improve services and fund research?