Question: 22 1. Customer relationship management (CRM) involves offering value to different groups such as: Customers, employees, supply chain partners and external stakeholders Customers, employees, supply

22 1. Customer relationship management (CRM) involves offering value to different groups such as: Customers, employees, supply chain partners and external stakeholders Customers, employees, supply chain partners and policy groups Customers, employees, supply chain partners and regulatory entities None of the mentioned is correct

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