Question: 24. Canned presentations are customized and personalized presentations built around specific needs of each customer. True False 25. Which of the following options is TRUE
24.
Canned presentations are customized and personalized presentations built around specific needs of each customer.
True
False
25.
Which of the following options is TRUE about persuasive communication?
| A. | It is a technical communication | |
| B. | It is subjective | |
| C. | It is objective | |
| D. | It is information driven |
26.
Which of the options is NOT an action taken during the consultative presentation?
| A. | Re-establish relationship | |
| B. | Confirm buying conditions | |
| C. | Confirm customer understanding | |
| D. | Establish buying motive |
27.
Quantifying the solution is the process of determining whether or not a sales proposal adds value.
True
False
28.
._________ seeks to move polarized parties into the realm of common interests.
What is described with the statement above?
| A. | Negotiation | |
| B. | Conflict | |
| C. | Adaptive selling | |
| D. | Quantifying the solution |
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