25- A human resources (hr) manager is getting complaints from department managers saying that new hires are not fully prepared to begin work on their first day. They are not set up with their accounts and passwords, and they do not have name badges, the HR manager investigates and finds there is no checklist for new employee onboarding.

Which area of change should this HR manager implement to address these issues?

A- structure

B- strategy

C- technology

D- procedures

27- a manager's responsibility is to ensure other employees are consistently improving their work performance .

Which attribute helps this manager meet this goal?

A- job coordination

B- personal competence

C- effective leadership

D- regular monitoring

29- an organization is about to undergo a major change initiative by adding to its product line and would like to overcome any resistance to the change.

What is the first action this organization should take to manage this problem?

A- create an employee training program about the change

B- determine the financial return on investment

C- identify potential government and regulatory issues

D- define the exact need for the change

30- a group has been tasked with identifying internal barriers to change as the organization considers a partnership with a company

Which internal factor should be evaluated?

A- whether the employee benefit package in the new organization should be changed

B- how the organization will need to adjust its existing structure to adapt to the change

C- how competitors changes will affect the new organization

D- whether new legislation will change the competitive landscape

32- leaders of a company are concerned that there will be many obstacles to the change process. They are especially concerned about managing resisters and ask the managers to look for that behavior in employees.

As a manager, which behavior can be influenced with resistant employees?

A- they misunderstand the reason for the change due to poor communication

B- they assume that they change may be harmful but necessary

C- they fear the unknown and gaining more responsibilities in their current role

D- they are anxious about learning new information and processes to do the same job