27.

Group conformity is:

Select one:

a.

the adjustments individuals make to align themselves to the expectations of the group as a whole.

b.

the actions that people take in a group or organisation that violate established expectations.

c.

the set of standards that are accepted, but not shared amongst group members.

d.

the set of standards that are accepted and shared amongst group members.

28.

Groupshift most often means decisions:

Select one:

a.

are made by groups rather than individuals.

b.

are made more quickly.

c.

prove less effective.

d.

contain greater risk.

29.

Regarding the conflict process, which statement is most correct?

Select one:

a.

Intentions are formed after the other party's reactions are observed and analysed.

b.

Conflict leads to jurisdictional clarity.

c.

After a conflict is perceived, it is then felt

d.

Intentions can only be formed after conflict is perceived.

30.

Three of Hofstede's cultural dimensions: Power Distance (PDI), Individualism (IDV) and Uncertainty Avoidance (UAI) work with Goal Setting Theory because:

Select one:

a.

People with: High PDI, Low IDV and High UAI are most acceptable to the principles of Goal Setting.

b.

People with: High PDI, High IDV and High UAI are most acceptable to the principles of Goal Setting.

c.

People with: Low PDI, High IDV and Low UAI are most acceptable to the principles of Goal Setting.

d.

People with: Low PDI, Low IDV and Low UAI are most acceptable to the principles of Goal Setting.

31.

Ryan has been with the company for two years, graduating with a Master's in Marketing. This year he exceeded his quota of work by 50%. Ryan felt totally dissatisfied with his end of year review. He received a pay increase of 12.5%, which was OK, but later he found that his two team-mates each received a 25% pay increase. They had not even completed their quota; neither had done as well as Ryan. When Ryan complained to his Boss, he was told that as he has only been around for two years; he didn't know enough about what was going on to make a valid comment or complaint. What type of justice (or injustice) is Ryan relating to with his dissatisfaction?

Select one:

a.

Procedural justice.

b.

Distributive justice.

c.

Interactional justice.

d.

informational justice.