Question: 28. The impact of overtime and second shift on variable costs is a) the sane and only impacts turnover b) will be covered by increase
28. The impact of overtime and second shift on variable costs is a) the sane and only impacts turnover b) will be covered by increase sales c) not important in decision making so does not matter d) different from first shift
29. The Situation Analysis explains a) the drift b) TQM processes c) customer buying criteria d) labor relations and collective bargaining rules
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