Question: 3 4 . When filing a complaint to the CFPB website, the steps involved are as follows: A consumer submits a complaint to the CFPB
When filing a complaint to the CFPB website, the steps involved are as follows: A consumer submits a complaint to the CFPB The CFPB sends the complaint and additional documentation to the company. The company must respond within days. The company reviews the complaint, communicates with the consumer as needed, and reports back to the CFPB the steps they have taken or will be taking. The CFPB notifies the consumer when the company responds. The consumer reviews the company's response and provides feedback. The consumer must respond within days. What should be included in the steps listed above?
The company must provide a response within days.
The subject and date of the complaint are published on the Consumer Complaint Database which is available to the public.
The consumer has days to review the response and provide feedback.
The company must resolve the complaint within days.
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