$3\mathrm{.}5\mathrm{.}14$ WP This exercise illustrates that poor quality can affect

schedules and costs. A manufacturing process has $100$ customer

orders to fill. Each order requires one component part that is pur$-$

chased from a supplier. However, typically, $2\%$ of the components

are identified as defective, and the components can be assumed to

be independent.