Question: ( 3 5 points ) Consider a manufacturing system where items arrive from the outside according to a Poisson process with rate 5 per hour.

(35 points) Consider a manufacturing system where items arrive from the outside
according to a Poisson process with rate 5 per hour. This system consists of three
facilities. Each arriving item is first processed at Facility 1, then at Facility 2 and, finally,
at Facility 3. There are 2 servers in facility 1 and also in facility 2. Facility 3 has only one
server. The service times are all exponentially distributed with rates 4 per hour, 3 per
hour, and 6 per hour in Facility 1,2 and 3, respectively. After the tasks are performed in
Facility 1 and Facility 2, the quality of the product is checked in Facility 3. Previous data
shows that 10% of the checked products are defective and, hence, must be reworked. This
implies that a checked product is moved to Facility 1 with probability 0.1 and is moved
out to the warehouse with probability 0.9.
a)(10 points) Considering the models covered in the lectures, what kind of a queueing
model is this? How many items are processed on average at each facility?
b)(10 points) What is the probability that the whole manufacturing system is empty?
c)(10 points) What is the expected total number of items in the whole system?
d)(5 points) What is the expected total waiting time in the whole system?
 (35 points) Consider a manufacturing system where items arrive from the

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