Question: 3 6 A customer reached out via Twitter Direct Message to your company, looking for support with a complex issue. A co - worker was
A customer reached out via Twitter Direct Message to your company, looking for support with a complex issue. A coworker was already helping that user but is away on vacation. Which Hootsuite feature would be best to respond with?
History Tracker
Hootsuite Inbox
Conversation Context
OwlMonitor
Engagement Streams
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