Question: 3 ) A large Internet service provider had a major disruption In its emall services in which its customers' messages were delayed and some were

3) A large Internet service provider had a major disruption In its emall services in which its customers' messages were delayed and some were lost forever. In its message to customers, the company announced that the event was a partial e-mail delay" and that the "issue" would result in improved future service to customers. This messoge is an example:

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