$3.$ CASE STUDY......................................................................................................

$3\mathrm{.}1.$ PRODUCT SELECTION and INFORMATION ABOUT THE SELECTED PRODUCT $.............................................................................................................$ xx

$3\mathrm{.}2.$ CUSTOMER NEEDS AND EXPECTATIONS ABOUT THE SELECTED PRODUCT $.............................................................................................................$ xx

Present in the form of a list and determine according to the experiences of project team members.

$3\mathrm{.}3.$ ALL QUALITY CHARACTERISTICS OF THE SELECTED PRODUCT

Present in the form of a list

$3\mathrm{.}4.$ CRITICAL to QUALITY CHARACTERISTICS OF THE SELECTED PRODUCT $...........................................................................................................$ xx

Present as a list and determined by considering the customer needs and expectations according to the thoughts and experiences of project team members.

$3\mathrm{.}5.$ LIST OF QUALITY PROBLEMS REGARDING THE SELECTED PRODUCT $.............................................................................................................$ xx

In order to determine them, it is recommended to interview company employees or somebody who has experience. If it is impossible, it can be done according to the thoughts and experiences of project team members.

$3\mathrm{.}6.$ QUALITY PROBLEM SELECTION THROUGH PARETO ANALYSIS $.$xx

If there is no previous data about quality problems $($costs$,$ customer complaints etc.$),$ the importance scale of them can be considered. In this case, scale values can be determined by interviewing company employees or somebody who has experience.

$3\mathrm{.}7.$ DETERMINING ROOT CAUSES THROUGH ISHIKAWA DIAGRAM $..$xx

In order to construct the cause and effects diagram, it is recommended to interview company employees or somebody who has experience.

$3\mathrm{.}8.$ DISPLAYING AND INTERPRETING THE RELATIONSHIP BETWEEN PARAMETERS $($VARIABLES$)$ THROUGH SCATTER PLOT $.............$ xx

In order to construct the scatter plot, it is recommended to interview company employees or somebody who has experience.

$3\mathrm{.}9.$ DISPLAYING POSSIBLE INSPECTION POINTS THROUGH PROCESS FLOW CHART.................................................................................................... xx

In order to construct the flow chart, it is recommended to interview company employees or somebody who has experience.

$3\mathrm{.}10.$ CASE STUDY OF VARIABLE CONTROL CHARTS................................ xx

It will be done for one of the quality characteristics listed in point $3\mathrm{.}4$ for the product selected in point $3\mathrm{.}1.$ It will be stated why the chart type applied $($such as X$,$ R$,$ S$,$ MR$)$ is selected.

$3\mathrm{.}10\mathrm{.}1.$ PHASE I $.................................................................................................$ xx

The rules presented in lessons should be used.

$3\mathrm{.}10\mathrm{.}2.$ PHASE II $...............................................................................................$ xx

The rules presented in lessons should be used.

$3\mathrm{.}11.$ CASE STUDY OF ATTRIBUTE CONTROL CHARTS.............................. xx

It will be done for one of the quality characteristics listed in point $3\mathrm{.}4$ for the product selected in point $3\mathrm{.}1.$ It will be stated why the chart type applied $($such as p$,$ np$,$ c$,$ u$)$ is selected.

$3\mathrm{.}11\mathrm{.}1.$ PHASE I $.................................................................................................$ xx

The rules presented in lessons should be used.

$3\mathrm{.}11\mathrm{.}2.$ PHASE II $...............................................................................................$ xx

The rules presented in lessons should be used.

$3\mathrm{.}12.$ DETAILED INFORMATION ABOUT QUALITY FUNCTION DEPLOYMENT AND PRESENTING AN ARTICLE SUMMARY THAT USES THIS METHOD

Information can be gathered by using graduate or doctoral thesis in yok.gov.tr$.$ The article can be in Turkish or in English.