3. Diagnostic Software for Pro-Fab Engineering Tamara Harold received the email message shown below from Fred Long, president of Pre-Fab Engineering, Tamara is busy working on another project now, and asks you to help with this assignment. Tor Tamara Harold Pre-Fab.biz From: FredLong@Pre-Fab.biz I would like to help our engineering users at Pre-Fab become more self-reliant when they encounter PC problems Since you are one of the most knowledgeable users at Pre-Fah, I wonder if you would look into whether a diagnostic utility program would be useful I am especially baterested in the kinds of problems these utility programs can detect and whether the sofware would make our employees more productive when they have problems. Could you pull together some information about the capabilities a diagnostic programmight offers so that we can make a decision about whether to purchase one for each of our workers we? I will very much appreciate your advice on this one Download a trial or evaluation copy of a diagnostic utility such as one described in this chapter, or use another similar program with which you are familiar. Install it and try it out Write a short description of the capabilities of the program that Tanara can send to Fred