Question: 3 . How and why did the organization design evolve over time? Does this design focus adequate resources on the needs of the primary customer?

3. How and why did the organization design evolve over time? Does this design focus adequate resources on the needs of the primary customer?
4. What performance measures are managers in this business held accountable for? Are these the correct measures? Why or why not? If no, why?
5. What should Agero do with the new telematics business? Please record your answer in the poll along with the reason for your choice.
6. Is this an organization that can win in competitive markets? If yes, list the three most important ingredients of its success.

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