$3.$ Leading Courageous Conversations

You are supporting a team of $6$ staff where three of the staff are from different cultures$/$countries$.$ One of these staff approaches you and discloses that another staff has made them feel uncomfortable by telling a joke that used a derogatory term towards their culture. This staff has stated that they don$$t feel safe working with this person and that they were very upset by what happened. The staff is exhibiting signs of being emotionally impacted by this interaction.

a$)$ How would you handle this situation?

b$)$ What steps do you need to take to mediate this situation?

$4.$ You are supervising a team of $6.$ Staff A approaches you to say staff B has informed them that staff C has been talking about them to other staff.

a$)$ How would you handle this situation?

b$)$ What steps would you out in place to ensure that the team relationship is repaired?