Question: 3. Match the following terms with their definitions (5 x 2 = 10 points) DEFINE (a) Quantify the level/size of the opportunity and decide your

3. Match the following terms with their definitions (5 x 2 = 10 points) DEFINE (a) Quantify the level/size of the opportunity and decide your target level of improvement MEASURE (6) Find the root cause(s) of the opportunity (c) Develop improvement ideas & implement ANALYZE solutions (pilot or full blown implementation) (d) Assemble project team, solidify project IMPROVE objective, and understand the opportunity (e) Make sure systems and processes are in place CONTROL that will sustain your implemented improvements

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