$3.$ Organizational Performance

Read the scenario and then complete the sentence with the correct term.

Management in Life

Your school will be hosting a regional educational conference in a few weeks and the dean has asked several student groups to help get the campus ready. He asks the service fraternity to plant flowers outside of the student union. The dean asks the student government members to paint the benches around campus and he asks the marching band to place mulch around the trees on campus.

Thanks to the dean$$s excellent planning and the student groups$$ hard work, efficiency is achieved. The campus looks beautiful for the educational conference.

On your first day as a driver for Road$-$O$-$Rama Freight, you realize that something just isn$$t right. Trucks go out half full, and drivers often get the wrong addresses so freight doesn$$t arrive at its destination. When telling a friend about your new job, how would you describe this company$$s operations?

Neither effective nor efficient

Effective but not efficient

Both effective and efficient

Efficient but not effective