Question: 3 that will result from us shutting it down? Kevin I agree with Selena. I've been overseeing this ride for months and nothing serious has

3

that will result from us shutting it down?

Kevin

I agree with Selena. I've been overseeing this ride for months and nothing serious has occurred. Shutting it down will be serious though...guests will surely be disappointed and most likely angry.

Narrator

Well James Roberts, it looks like you have your hands full here. What influence tactic should you utilize to overcome Selena and Kevin's objections?

Expert

Legitimating tactic

Inspirational appeal

Rational persuasion

3 that will result from us shutting it down? Kevin I

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