Question: 3. What is performance benchmarking? Why is it increasingly being used when establishing purchasing performance goals and objectives? 5. What is the difference between effectiveness

3. What is performance benchmarking? Why is it increasingly being used when establishing purchasing performance goals and objectives? 5. What is the difference between effectiveness and efficiency measures? When should a firm focus on purchasing effectiveness? When should a firm focus on purchasing efficiency measures? 8. What is the benefit of developing performance measures that focus on cost versus purchase price? 14. Discuss the different uses a manager has for purchasing and supply chain performance data. 15. What is required to establish a balanced scorecard to measure purchasing and supply performance

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