Question: 3. Which of the foliowing is NO1 a basic concept of tosal quality management? (10pts) a. tustomer focus. b. competitive supplier biddinE ?. continuous process

3. Which of the foliowing is NO1 a basic concept of tosal quality management? (10pts) a. tustomer focus. b. competitive supplier biddinE ?. continuous process improvemen! d. performance measures e

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