[30] QUESTION ONE 1.1 Define verbal communication 1.2 Describe five (5) advantages and five (5) disadvantages of verbal communication Distinguish between interpersonal and public speaking. 1.4 Describe five (5) uses of visual aids during the presentation 1.3 (10) (6) (10) QUESTION TWO 2.1 Differentiate between private and public meetings. 2.2 Describe the reasons why minutes are important to any meeting. 2.3 Explain the role of the chairperson on a meeting. [25] (10) (10) (5) [20] QUESTION THREE Discuss each of the following non-verbal indicators: 3.1 Territoriality 3.2 Heptics 3.3 Silence 3.4 Kinesics 3.5 Chronemics (4) (4) (4) (4) (4) [25] QUESTION FOUR Office Administrator Contract length: 2 years Location : Durban Minimum required qualifications/ experience Recognised qualification in Administration/ Office Administration or related discipline At least 2 years' experience in office administration Key responsibilities Coordinating office activities and operations to secure efficiency and compliance to company policies. Supervising administrative staff and dividing responsibilities to ensure performance. Keep stock of office supplies and place orders when necessary. 4.1 4.2 Draft an application letter for the job advertised above, use the business letter format. Describe how you would prepare for an interview for the above mentioned job. Describe and explain the two (2) types of questions to expect on the interview process. (4) 4.3 (16)