Question: 30. Reliability and validity issues are important when one is collecting data to determine causal factors driving performance gaps, but they are not an issue

30. Reliability and validity issues are important when one is collecting data to determine causal factors driving performance gaps, but they are not an issue for implementation feedback.

a. True.

b. False.

31. At the individual level of analysis, the design components are focused on analyzing each job incumbent (i.e., job holder) so the interventions for problems caused by these design components are focused only on redesign of jobs.

True.
False.

32. A parallel structure is used to make changes in an organization while allowing normal business

operations to continue.

a. True.

b. False.

33. Which of the following is an intervention characteristic that affects institutionalization?

a. goal specificity

b. internal support

c. programmability

d. sponsorship

e. all of the above.

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