31) MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 31) A barbecue sauce producer sells their product in a 20-ounce bottle. Their historical process mean has been 20 ounces with a standard deviation of 0.25 ounces, If their tolerance limits are set at 20 ounces plus or minus 1 ounce, what is the process capability ratio of the bottle filling process? A) 1.75 B) 1.00 C) 2.00 D) 1.33 32) 32) An automobile windshield manufacturer wants to verify that their process is producing windshields of an appropriate thickness. The best tool to determine this information is a(n): A) process capability ratio, B) operating characteristics curve. C) process capability index. D) x-bar chart 33) One interational standard for managing quality across the supply chain is: A) LTPD B) AQL C) ISO 14000 D) ISO 9000 33)